How do you listen to a client ramble on the phone and not talk? (My answer to Linked in Question)

Actions to take If you really think your client is rambling on the phone:

1. Put him/her on speakerphone, lower the volume and do something else. During regular intervals respond with am yeah or that's right.
2. Speakerphone, mute, and then disconnect in that sequence.
3. Mute and visit the washroom or get a coffee.

The above will not apply if he/she is an important person in your scheme of things. If the person is one who you have to tolerate or perhaps use then:

1. Look for a break and take the call in control.
2. Divert the topic to a relevant area of mutual interest.
3. Decently interject and put across your point and then ask a relevant question so that the response ceases to be a ramble.

And as fellow linked in members have suggested - Listen carefully, since you never know how information of use might just emanate, Sphere: Related Content